Legal and privacy

The agreements behind DocLien, and how we keep patient information confidential.

Our confidentiality commitments

  • Patient health information is protected under HIPAA and California medical privacy law.
  • Each person sees only the cases and details their role needs.
  • Every time someone opens a case file, it is recorded.
  • Emails and texts never include patient details.
  • Two-step sign-in for every law firm, provider and DocLien account.
  • Encrypted in transit and at rest, with service providers under HIPAA agreements.
  • We never sell personal information or use it for advertising.
  • No one is paid for referring patients or clients.

For everyone

Terms of ServiceThe rules for using DocLien, including how everyone must protect patient information.
Privacy PolicyWhat information DocLien collects, how it is used and protected, and your choices.

For patients

Patient Terms and Privacy NoticeHow DocLien works for you, how your information is protected, and your rights.

For medical providers

Business Associate AgreementThe HIPAA agreement under which DocLien handles a provider’s patients’ health information.

For DocLien staff

Staff Confidentiality AgreementWhat DocLien staff agree to before they can see patient information.

Privacy or security concern, or a request about your information: privacy@doclien.com. Legal notices: legal@doclien.com.